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Privacy Policy

Your right to privacy is our priority

Last updated: January 2026

PIXOOM, a Grupo Soluto company, is committed to protecting the privacy and personal data of our users, customers, and partners. This policy describes how we collect, use, store, and protect your information.

1

Data Collection

We collect personal data that you provide directly, such as name, email, phone, and company information when you fill out contact forms, request demonstrations, or contract our services. We also automatically collect data through cookies and similar technologies to improve your experience on our website.

2

Data Usage

We use your data to: respond to your requests and questions; provide and improve our services; send relevant communications about our products and updates; personalize your experience on our platform; comply with legal and regulatory obligations; and ensure the security of our systems.

3

Data Sharing

We do not sell your personal data. We may share information with Grupo Soluto companies to better serve you, with service providers who assist us in specific operations (always under confidentiality agreements), and when required by law or court order.

4

Data Security

We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. We use encryption, firewalls, access controls, and continuous monitoring of our systems.

5

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Customer data is maintained during the term of the contract and for the subsequent legal period.

6

Your Rights

You have the right to: access your personal data; correct incomplete or outdated data; request anonymization, blocking, or deletion of unnecessary data; request portability of your data; revoke your consent at any time; and obtain information about the sharing of your data.

7

Cookies and Similar Technologies

We use cookies to improve website functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings. Essential cookies are necessary for basic website operation.

8

Contact

To exercise your rights or clarify questions about this policy, contact our Data Protection Officer (DPO) at privacy@pixoom.com.br or through the contact form on our website.

Contact

To exercise your rights or clarify questions about this policy, contact our Data Protection Officer (DPO) at privacy@pixoom.com.br or through the contact form on our website.